14. Cash Generated from Operations

Cash flows from operating activities

Profit for the year

329,271

Adjustments for:

Depreciation and amortisation

5

177,537

Asset derecognition charge

8 / 10

3,435

Net finance costs

6

4,144

Retirement benefit cost

346

564,022

Working capital changes:

Change in trade and other receivables

(15,672)

Change in trade and other payables

20,693

Change in deferred revenue

(52,892)

Change in provisions

(624)

Cash from operating activities before exceptional items

515,527

Exceptional items:

Connection refunds cash issued

25

(2,075)

Connection refunds cash received

25

1,670

Domestic customer refunds and associated processing costs

25

(4)

Cash from operating activities

515,134

Interest paid

(5,054)