Uisce Éireann business model

We build, maintain and operate our water and wastewater infrastructure to provide essential services to our customers, communities and the economy.

Natural Capital

Inputs

  • >520 water resource zones

Approach to gathering and developing inputs

  • National Water Resources Plan

Manufactured Capital

Inputs

  • >1,650 treatment plants
  • >90,000 km of water and wastewater network

Approach to gathering and developing inputs

  • 5-year Capital Investment Plan approved by the CRU

Intellectual Capital

Inputs

  • Environmental expertise
  • Biodiversity Action Plan
  • Innovation

Approach to gathering and developing inputs

  • Corporate governance and capital approvals
  • Water stewardship

Human Capital

Inputs

  • >4,400 water services workers
  • Capital delivery partners
  • Contracted services

Approach to gathering and developing inputs

  • ibelong D&I programme
  • Work Safe Home Safe
  • Doing the Right Thing
  • We Live Water Values and Behaviours Programme

Social and Relationship Capital

Inputs

  • >1.6m domestic customers
  • >0.2m non-domestic customers
  • Shareholder and regulators

Approach to gathering and developing inputs

  • Customer First programme
  • Stakeholder engagement

Financial Capital

Inputs

  • €8.75bn of total assets
  • €572m capital contribution
  • €1,606m Revenue

Approach to gathering and developing inputs

  • Strategic Funding Plan
  • The Commission for Regulation of Utilities set revenue allowances for the 5-year period
Water Cycle Diagram Diagram illustrating the processes for drinking water and wastewater management, including design, treatment, collection, and customer service. Design, build and commission Treat and distribute Serve our customers Design, build and commission Collect and treat Serve our customers Drinking water Wastewater

Current and Expected Benefits

Uisce Éireann

Current and Expected Benefits

  • Supply 1.7bn litres daily of drinking water
  • Treat 1.26bn litres of wastewater produced daily

Uisce Éireann

Is responsible for the functions assigned to it by the Water Services Acts and strives to deliver best practice, cost effective water services focused on customer needs.

Current and Expected Benefits

  • Secure, safe water services
  • Economic development
  • Strategic growth
  • Value for money

Uisce Éireann

Will transition to a fully integrated national water services authority.

Current and Expected Benefits

  • Nature based solutions
  • Protect the environment and enhance biodiversity
  • Support local communities

Uisce Éireann

Supports the achievement of Government policy, including the National Development Plan, Housing for All and the Climate Action Plan.

Current and Expected Benefits

  • Learning and development
  • Improving gender diversity
  • Enhance employee engagement

Uisce Éireann

Prioritises investment in essential water infrastructure and support economic development and job creation in local communities.

Current and Expected Benefits

  • 99.7% of public water supplies comply with bacterial and chemical limits (EPA published % on the 2023 data)
  • Support government policy including Housing for All, the National Development Plan and the Climate Action Plan

Uisce Éireann

Addresses compliance particularly in relation to public health issues and environmental compliance on plants listed in European Commission infringement proceedings.

Current and Expected Benefits

  • Invested €1,372m in water and wastewater infrastructure

Uisce Éireann

Operates within its Exchequer funding parameters and ensures best practice in terms of accountability, governance and delivering value for money for taxpayers.