Works underway to restore supply to customers in Carrick-On-Shannon

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann crews have been mobilised to repair a significant burst to the water main in Carrick-On-Shannon this morning.

Some customers in Carrick-On-Shannon and surrounding areas in Co. Leitrim may be experiencing a disruption to their water supply as a result of the burst.

Repairs are due to be completed by 6pm this afternoon (Sunday). Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers on higher ground or at the end of the network.

Kevin Love, Uisce Éireann’s Operations Manager assured customers that every effort is being made to restore a full water supply water as quickly as possible. “We understand the inconvenience of an unplanned outage and we thank customers impacted for their support while works are ongoing.”

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit Register a vulnerable customer.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater and through our customer care helpline which is open 24/7 on 1800 278 278.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at Text updates.