Works on-going to restore supply to 10,000 properties affected by a large burst water main in Tralee

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann is working to restore normal water supply to homes and businesses following a large burst early this morning to a rising main on the Lisloose reservoir which supplies customers in Tralee, Ardfert and surrounding areas.  

Water service crews are on site and have commenced work. Due to the complex nature of the burst, it will take a number of hours to repair and to restore normal supply to all customers affected by this unplanned outage.  

Areas affected by the unplanned outage include Tralee town, Clogerbrine, Mounthawk, Caherslee, Spa, Churchill, Knockanish, Ballyroe, Blennerville, Curraheen and surrounding areas.  

 Brian O’Leary, Regional Operations Manager, Uisce Éireann said: “We understand the inconvenience when a large burst of this nature occurs, and we are working to remedy this unplanned outage. We thank the community for their understanding at this time.”  

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.     

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater and through our customer care helpline which is open 24/7 on 1800 278 278.     

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.