Water supply returning to normal in Rathduff, Bennettsbridge, after successful repairs
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Water supply is returning to normal levels after Uisce Éireann crews successfully completed repairs to a burst water main on the Bennettsbridge Public Water Supply Scheme.
The repairs were necessary due to a significant burst in the water main that supplies Bennettsbridge, Dungarvan, Danesfort, Kells, Stoneyford, Dunnamaggin, Knocktopher, Ballyhale, and surrounding areas.
Shane Aylward, Uisce Éireann’s Operations Manager, stated, “Our crews worked throughout the night, and repairs were finished in the early hours of the morning. Normal water supply has been restored for the majority of customers; however, those at the end of the network may experience a delay as the network recharges. I want to thank the community for their continued patience and urge everyone to conserve water as supply returns.”
Vulnerable customers who have registered with Uisce Éireann will receive direct communications regarding both planned and unplanned outages lasting more than four hours.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278. Customers can also contact us on X @IWCare with any queries.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at www.water.ie.
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Uisce Éireann crews have been mobilised to repair a significant burst on the water main at Rathduff, Bennettsbridge, County Kilkenny this evening.
Customers in Bennettsbridge, Dungarvan, Danesfort, Kells, Stoneyford, Dunnamaggin, Knocktopher, Ballyhale and surrounding areas may be experiencing a disruption to their water supply.
Repairs are due to be completed by 6pm tomorrow (Thursday, 05 June). Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers on higher ground or at the end of the network.
Shane Aylward, Uisce Éireann’s Operations Manager assured customers that crews have been mobilised to restore water supply as quickly as possible. “Every effort is being made to restore water supply to impacted customers with crews expected on site to start repair works this evening. We understand the inconvenience of an unplanned outage and we thank customers for their support while works are ongoing.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit Register a vulnerable customer
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at Text updates