Crews working to restore water to customers in South Leitrim

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann crews are working to repair a significant burst to a water main supplying the Ballinamore area this morning. 

Some customers in Ballinamore, Fenagh, and surrounding areas may be experiencing a disruption to their water supply as a result of the burst.

Repairs are due to be completed by 4pm this afternoon (Wednesday). Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers on higher ground or at the end of the network. 

Uisce Éireann’s Kevin Love assured customers that every effort is being made to restore a full water supply water as quickly as possible. 

“We understand the inconvenience of an unplanned outage and we thank customers impacted for their support while our repair works are ongoing. We also acknowledge and regret the frequency of bursts on this water main over the last two weeks and the impact that supply disruptions have had on our customers in the Ballinamore area. I also want to acknowledge the efforts of our frontline crews who have been working hard to return supply to our customers as quickly as possible when these unplanned outages have occurred in recent weeks.  

“Uisce Éireann is collating records of the locations of bursts, burst history and frequency. We will use this information to inform water mains replacement projects under our Leakage Reduction Programme. This will be subject to prioritisation with other emerging needs in the region and available funding.” 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at www.water.ie