Water supply returning for customers in Clonmel
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Water production has resumed at the Monroe Water Treatment Plant, and supply is being restored to customers in Clonmel and surrounding areas who may have experienced low pressure or outages following an electrical issue at the plant earlier this morning.
It can take 2-3 hours for normal water supply to return as the network refills and even longer for customers at the end of the line. Customers are being asked to be mindful of their water usage and to allow supply to catch up with demand.
Uisce Éireann’s Operations Manager, Pierce Faherty said: “We apologise for any inconvenience caused and would like to thank the community for their patience and understanding while crews worked to restore supply to impacted areas.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Updates are available on our Water Supply Updates section.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on our text alerts page.
Previous Updates
Uisce Éireann is working to restore normal water to almost 500 homes and businesses in Clonmel following an electrical issue which resulted in an interruption to supply at the Monroe Water Treatment Plant.
Customers in Fethard Road, Boherduff, The Paddocks, Willow Cl, The Wilderness, Northfields, Fairfields, Rathronan, Clonmel and the surrounding areas may experience an interruption to supply as a result.
It is estimated that supply will be restored by midday today.
Uisce Éireann’s Pierce Faherty said: “ We understand the inconvenience that unplanned outages can have. Crews have been mobilised since early this morning, and we are working to complete this work as quickly as possible”
For ongoing updates, please visit the Water Supply and Services section of our website and quote reference number: TIP00098993
Typically, it takes two to three hours following repairs for normal supply to be restored to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Updates are available on our Water Supply Updates section.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on our text alerts page.
Water Service Updates
Sign up for our free text service to be kept informed of water outages and works in your area.