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Uisce Éireann crews working to restore supply to customers in Arklow

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann crews have restored water supply to affected customers in Arklow following a power outage.

Uisce Éireann’s Eoghan Forristal said “Uisce Éireann acknowledges the inconvenience caused by unplanned water outages and we thank the affected customers for their patience and cooperation while we worked to restore supply.”

Typically, it takes two to three hours following repairs for normal supply to restore to all customers. However, it may take longer for normal supply to be restored to customers on higher ground or at the end of the network.   

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.  

Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at www.water.ie    

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Uisce Éireann crews are working to restore water supply to customers in Arklow following a power outage.

Areas impacted include Emoclew, The Maples, The Tower, Woodlands, Oaklands, Meadowvale, Knockrahan and surrounding areas.

Uisce Éireann’s Eoghan Forristal said “We understand the inconvenience of an unplanned outage and we thank customers for their patience. Every effort is being made to restore water supply as quickly as possible. A generator has been deployed at Lamberton reservoir and we are liaising closely with ESB Networks.”

Customers should start to see water supply returning by 4pm this evening, however, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges. 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.