Uisce Éireann crews repairing burst water main in Aherla

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann crews are on site and working to repair a second major burst in Aherla, County Cork and restore water supply to affected customers today. 

The unplanned outage may cause supply disruptions to Waterfall, Bandon Road, Ballincollig West, Ovens, Killumney, Aherla and surrounding areas.  

Crews repaired an initial burst on Saturday, however, a subsequent burst occurred this morning. 

Michael Bell, Water Network Operations Manager, Uisce Éireann assured customers that every effort is being made to restore full water supply as quickly as possible. 

 “We understand the inconvenience of an unplanned outage and we thank customers for their support while our works continue,” said Michael Bell. 

Repairs are expected to be completed by 5pm today (Tuesday 10 June). Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.  

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page. 

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater and through our customer care helpline which is open 24/7 on 1800 278 278. 

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.