Uisce Éireann advises of unplanned outages in Templeetney area

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann customers in Templeetney and surrounding areas may be experiencing disruptions to their water supply due to a pump failure. 

This failure, coupled with low reservoir levels, has caused significant supply disruption on the network.

Uisce Éireann customers in the areas of Templeetney, Ballypatrick, Dove Hill, Kylenracey, Ballynahara, Faugheen, Ballyneill, Kiltinan, Drundeal, Priorstown, Kilheffernan Cross, Ormonde Stores, Kilusty, Liasdobber, Ballyrichard, and surrounding areas may experience low pressure or disruption to supply. 

Pierce Faherty, Uisce Éireann Technical Operations Lead for Tipperary, assured affected customers that every effort is being made to restore normal supply as quickly as possible. “We understand the impact of an unplanned outage, and we want to thank affected customers for their understanding. Our crews are on site and repairs are expected to be completed later this evening”. 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page. 

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278. 

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.