Supply Returning to Normal Levels in Eyre Street Area
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Water supply is returning to normal levels in the Eyre Street area of Galway City this evening after the successful repair of a water main which burst this afternoon.
Uisce Éireann operational crews were able to find and repair the burst on the main, which had caused intermittent outages and supply disruptions for homes and businesses in the Eyre Street, Corrib Shopping Centre, and St Brendan’s Avenue areas of the city centre.
The repairs are now completed and supply levels in the area are currently returning to normal.
Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to some customers as the system recharges.
Leo O’Shea of Uisce Éireann thanked affected customers for their cooperation while repairs were underway.
“Uisce Éireann acknowledges the inconvenience caused by unplanned outages and thanks customers for their patience and cooperation while these works were carried out,” Leo said.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.
Previous Updates
Uisce Éireann crews are working to repair a burst water main at Eyre Street in Galway City which is affecting supply to customers in the area.
Uisce Éireann customers along Eyre Street (from McSwiggan’s Bar to the Corrib Shopping Centre), the Corrib Shopping Centre, and St Brendan’s Avenue may be experiencing intermittent outages or disruptions to their supply as a result of this burst water main.
A specialist repair crew are currently on site and repairs are expected to be complete by 9pm this evening (Monday).
Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.
To ensure the safety of the crews carrying out the repairs to the burst and the safety of the public, traffic management will be in place and will be clearly signposted.
Leo O’Shea of Uisce Éireann has assured customers that every effort is being made to restore a full water supply as quickly as possible.
“We understand the inconvenience of an unplanned outage and we thank customers for their support while our works continue,” said Leo.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.
Water Service Updates
Sign up for our free text service to be kept informed of water outages and works in your area.