Supply disruptions affecting Uisce Éireann in Kiltimagh

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann customers in Kiltimagh may be experiencing further supply disruptions this morning as a result of the power outage which affected the Kiltimagh WTP last night.

Customers in areas of Kiltimagh including the Balla Road, Park Road, Treenaglearagh, Cloonkedagh, Treankeel, the Knock Road, and the Kilkelly Road may be experiencing supply outages this morning.

The outages are a result of the depletion of reservoir levels at the treatment plant caused by the loss of power overnight. Power has returned to the plant and supply levels are currently recharging but some customers will be affected by outages as the system refills.

Colette Scahill of Uisce Éireann thanked customers for their understanding as supply levels are restored.

“We understand the inconvenience of an unplanned outage for our customers, and we wish to thank impacted customers for the patience as the network recharges,” said Colette.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channel @IWCare, and through our customer care helpline which is open 24/7 on 1800 278 278.