Repairs continue on complex Ballyjamesduff burst - Saturday January 24
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Uisce Éireann crews continue to work to repair a burst water main outside Ballyjamesduff this morning.
Repairs are continuing to prove complex with ongoing difficulty gaining access to the burst water main on the Virginia Road leading out of the town.
Uisce Éireann customers in Ballyjamesduff may be experiencing intermittent supply or reduced pressure as a result of this burst. To support customers in the area who are experiencing supply issues alternative water supplies are in place, at
• Castlerahan Community Centre
• St. Clare’s School, Ballyjamesduff
Customers are reminded to use their own containers when taking water from the tanker and to boil water before consumption as a precautionary measure.
Peter Gallagher, Uisce Éireann Water Treatment Operations Manager, assured customers that crews are making every effort to repair the burst as quickly as possible.
“Unfortunately, the repairs are continuing to prove complex but crews are continuing to make progress.”
Repairs are expected to be completed later this evening. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our vulnerable customers page.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the Text Alerts page.
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Uisce Éireann crews continue to work to repair a burst water main outside Ballyjamesduff this evening.
Repairs are proving to be complex with difficulty gaining access to the burst water main on the Virginia Road leading out of the town.
Available reservoir supplies are being used to supply the town while repairs are ongoing but some Uisce Éireann customers in Ballyjamesduff may be experiencing intermittent supply or reduced pressure this evening as a result of this burst.
Peter Gallagher, Uisce Éireann Water Treatment Operations Manager, assured customers that crews are making every effort to repair the burst as quickly as possible.
“Unfortunately, the repairs are proving more complex than initially thought but crews are making progress.”
Repairs are expected to be completed later tonight. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our vulnerable customers page.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the Text Alerts page.
Uisce Éireann crews are currently working to repair a burst water main outside of Ballyjamesduff which is impacting supply to the town.
The burst main is on the Virginia Road leading out of the town. In order to repair the burst, crews have temporarily turned off the trunk main feeding Ballyjamesduff.
Available reservoir supplies are being used to supply the town while repairs are ongoing but some Uisce Éireann customers in Ballyjamesduff may be experiencing intermittent supply or reduced pressure this lunchtime as a result of this burst.
Repairs are expected to be completed by mid to late-afternoon. Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.
Peter Gallagher, Uisce Éireann Water Treatment Operations Manager, thanked impacted customers for their patience while repairs are ongoing.
“We acknowledge the impact of a unplanned outage for our customers, and we wish to assure impacted homes and businesses that all efforts are being made to restore normal supply as quickly as possible, said Peter.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our vulnerable customers page.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the Text Alerts page.