Repairs complete and supply returning to Athenry area
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Repairs are now complete on a water main which burst at Carnmore in Co Galway late last night, and water supply is returning to affected customers.
Uisce Éireann crews have successfully repaired the burst main, which had impacted on water supply to customers in Athenry, Moorpark, Clarinbridge, Kilcolgan, Slievefinn, Castlelambert, Carnmore West, Cashla and Castleleen Cartymore, as well as group water schemes in Carnmore, Cashla, Tyrone and Moorpark.
Repairs were complete at approximately 2pm and water supply in affected areas is returning to normal.
Typically, it takes two to three hours following repairs for normal supply to be restored to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.
Uisce Éireann’s Ger Greally thanked customers for their patience while crews worked to replace the burst main. “We understand the inconvenience of an unplanned outage and we thank customers for their support while works were ongoing,” said Ger.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channel @IWCare, and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.
Previous Updates
Uisce Éireann crews are working to repair a burst water main which is affecting supply to customers in the Athenry and Clarinbridge areas of Galway this morning.
The unplanned outage has been caused by a burst on the water main at Carnmore late on Wednesday night.
The outage is affecting water supply to Athenry North, East and West, Moorpark, Clarinbridge, Kilcolgan, Slievefinn, Castlelambert, Carnmore West, Cashla and Castleleen Cartymore.
Uisce Éireann customers on these supplies may be experiencing intermittent outages or low pressure this morning.
The outage is also impacting on group water schemes in Carnmore, Cashla, Tyrone and Moorpark.
Crews have been on site working to repair the burst and restore normal supply since early this morning. It is estimated that repairs will be completed by 5pm this afternoon.
Typically, it takes two to three hours following repairs for normal supply to be restored to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.
Uisce Éireann’s Ger Greally has assured affected customers that every effort is being made to restore normal supply as soon as possible.
“We understand the inconvenience of an unplanned outage and we thank customers for their support while our works continue,” said Ger.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channel @IWCare, and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.
Water Service Updates
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