Essential overnight restrictions for Ardfinnan to maintain daytime supply

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann customers supplied by the Ardfinnan Water Treatment Plant may be continuing to experience supply issues as a result of a recent burst main which caused low water levels at the plant.

As a result, overnight restrictions will be in place from 9.00pm tonight until 8.00am on Wednesday morning in Cahir, Clerihan, Poulmucka, Colman, Jamestown, Redcity, Giants Grave, Poulatar, Newcastle, and Knocklofty to allow supplies to recover.

Typically, it takes two to three hours for normal supply to restore to all areas as the water refills the network, especially for those on higher ground or at the end of the network.

An alternative water supply will be available in Castle Park, Cahir and Clerihan Village Church for the duration of the restrictions.

Customers are reminded to use their own containers when taking water from the tanker and to boil water before consumption as a precautionary measure.

Pierce Faherty, Uisce Éireann, has assured customers that every effort is being made to restore supply to normal levels.

“We understand the impact of overnight restrictions, but these measures are necessary to ensure continuous daytime supply for homes and businesses while we allow the reservoir levels time to recover,” said Pierce.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.