Do Not Consume Notice remains in place for Dowra Public Water Supply

Uisce Éireann is continuing to work to lift the Do Not Consume Notice which remains in place on the Dowra Public Water Supply in Cavan. The notice also impacts customers in Annagh Upper, Eden and Cornageeha in North Leitrim supplied by the Dowra Public Water Supply.

The Do Not Consume Notice was issued in consultation with the HSE on 20 October to protect the health of approximately 63 customers on the supply due to elevated levels of iron and aluminium in the network. 

Uisce Éireann’s primary focus is and always will be the protection of public health. Uisce Éireann acknowledges the disruption caused for customers by a Do Not Consume Notice, however the notice can only be lifted when the water in the network has returned to full compliance with drinking water regulations.

Please note this is not a Boil Water Notice. Boiling the water is not a suitable measure to make the water safe to consume.

Tankers providing an alternative water supply for affected customers are located at Dowra Mart. Customers are reminded to use their own containers when taking water from the tankers and to boil the water before consumption as a precautionary measure.

Uisce Éireann’s Peter Gallagher thanked affected customer for their ongoing understanding while efforts continue to be made to allow for the notice to be lifted.

“Uisce Éireann regrets the inconvenience that the Do Not Consume Notice has caused. I would like to thank affected customers for their patience and support while our drinking water experts work to lift the notice as quickly as it is safe to do so,” said Peter.

“I also thank local elected representatives and the media for their assistance in sharing information while this notice is in effect.”

This water should not be used for: 

• Drinking
• Drinks made with water
• Food preparation, washing or cooking of food
• Brushing of teeth
• Making of ice
• Children under 12 months old should not drink this water
• In particular, children under 12 months old should not drink this water. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated
• If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way  
• Ready-to-use formula that does not need added water can also be used.  
• Domestic water filters will not render water safe to drink
• Caution should be taken when bathing infants to ensure that they do not swallow the bathing water
• Discard ice cubes in fridges and freezers and filtered water in fridges  

What can you use water for?

• The water can be used for personal hygiene, bathing, flushing toilets, laundry and washing of utensils  

Updates are available on our Water Supply Updates section, on X @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Uisce Éireann also has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on our Text Alerts page.

Uisce Éireann is continuing to work to lift the Do Not Consume Notice which remains in place on the Dowra Public Water Supply in Cavan.

The Do Not Consume Notice was issued in consultation with the HSE on 20 October to protect the health of approximately 63 customers on the supply in Cavan and Leitrim due to elevated levels of iron and aluminium in the network. 

Uisce Éireann’s primary focus is and always will be the protection of public health. Uisce Éireann acknowledges the disruption caused for customers by a Do Not Consume Notice, however the notice can only be lifted when the water in the network has returned to full compliance with drinking water regulations.

Please note this is not a Boil Water Notice. Boiling the water is not a suitable measure to make the water safe to consume.

Tankers providing an alternative water supply for affected customers are located at Dowra Mart. Customers are reminded to use their own containers when taking water from the tankers and to boil the water before consumption as a precautionary measure.

Uisce Éireann’s Peter Gallagher thanked affected customer for their ongoing understanding while efforts continue to be made to allow for the notice to be lifted.

“Uisce Éireann regrets the inconvenience that the Do Not Consume Notice has caused. I would like to thank affected customers for their patience and support while our drinking water experts work to lift the notice as quickly as it is safe to do so,” said Peter.

“I also thank local elected representatives and the media for their assistance in sharing information while this notice is in effect.”

This water should not be used for: 

• Drinking
• Drinks made with water
• Food preparation, washing or cooking of food
• Brushing of teeth
• Making of ice
• Children under 12 months old should not drink this water
• In particular, children under 12 months old should not drink this water. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated
• If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way  
• Ready-to-use formula that does not need added water can also be used.  
• Domestic water filters will not render water safe to drink
• Caution should be taken when bathing infants to ensure that they do not swallow the bathing water
• Discard ice cubes in fridges and freezers and filtered water in fridges  

What can you use water for?

• The water can be used for personal hygiene, bathing, flushing toilets, laundry and washing of utensils  

Updates are available on our Water Supply Updates section, on X @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Uisce Éireann also has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on our Text Alerts page.

Uisce Éireann is continuing to work to lift the Do Not Consume Notice which remains in place on the Dowra Public Water Supply in Cavan.

The Do Not Consume Notice was issued in consultation with the HSE on 20 October to protect the health of approximately 63 customers in Cavan and Leitrim due to elevated levels of iron and aluminium in the network. 

Uisce Éireann’s primary focus is and always will be the protection of public health. Uisce Éireann acknowledges the disruption caused for customers by a Do Not Consume Notice, however the notice can only be lifted when the water in the network has returned to full compliance with drinking water regulations.

Please note this is not a Boil Water Notice. Boiling the water is not a suitable measure to make the water safe to consume.

Tankers providing an alternative water supply for affected customers are located at Dowra Mart. Customers are reminded to use their own containers when taking water from the tankers and to boil the water before consumption as a precautionary measure.

Uisce Éireann’s Peter Gallagher thanked affected customer for their ongoing understanding while efforts continue to be made to allow for the notice to be lifted.

“Uisce Éireann regrets the inconvenience that the Do Not Consume Notice has caused. I would like to thank affected customers for their patience and support while our drinking water experts work to lift the notice as quickly as it is safe to do so,” said Peter.

“I also thank local elected representatives and the media for their assistance in sharing information while this notice is in effect.

This water should not be used for: 

• Drinking  
• Drinks made with water
• Food preparation, washing or cooking of food
• Brushing of teeth  
• Making of ice  
• Children under 12 months old should not drink this water  
• In particular, children under 12 months old should not drink this water. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated.  
• If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way  
• Ready-to-use formula that does not need added water can also be used.  
• Domestic water filters will not render water safe to drink  
• Caution should be taken when bathing infants to ensure that they do not swallow the bathing water  
• Discard ice cubes in fridges and freezers and filtered water in fridges  

What can you use water for?

The water can be used for personal hygiene, bathing, flushing toilets, laundry and washing of utensils  

Updates are available on our Water Supply Updates section, on X @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Uisce Éireann also has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Alerts page.

Following consultation with the Health Service Executive (HSE), Uisce Éireann has issued a Do Not Consume Notice for customers supplied by the Dowra Public Water Supply in Co Cavan.

This notice has been issued to protect the health of approximately 63 customers in Cavan and Leitrim due to elevated levels of iron and aluminum in the supply.

Please note this is not a Boil Water Notice. Boiling the water is not a suitable measure to make the water safe to consume. It is especially important that mains drinking water is not given to bottle fed infants. 

A map of the Dowra Public Water Supply is below.  

Customers can check if their property is included by visiting the Water Quality section of www.water.ie and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278.
 
Tankers providing an alternative water supply for affected customers will be located at Dowra Mart. Customers are reminded to use their own containers when taking water from the tankers and to boil the water before consumption as per HSE advice. 

Uisce Éireann’s drinking water compliance and operational experts are working to resolve this situation and lift the notice as soon as possible. 

An incident management team has been established and is meeting daily to assess the situation and investigate and implement solutions to lift the notice as quickly as possible. 

Uisce Éireann’s Peter Gallagher thanked customers for their patience while the notice is in place. 

“Uisce Éireann is aware of the impact a Do Not Consume Notice has on the community and would like to reassure impacted customers we are working to lift the notice as quickly and as safely as possible. We would ask customers who have concerns to contact our customer care team on 1800 278 278.”  

This water should not be used for: 
•    Drinking 
•    Drinks made with water 
•    Food preparation, washing or cooking of food, 
•    Brushing of teeth 
•    Making of ice 
•    Children under 12 months old should not drink this water 
•    In particular, children under 12 months old should not drink this water. This water should not be used for making up infant formula for bottled fed infants. An alternative source of water should be used. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. 
•    If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way 
•    Ready-to-use formula that does not need added water can also be used. 
•    Domestic water filters will not render water safe to drink 
•    Caution should be taken when bathing infants to ensure that they do not swallow the bathing water 
•    Discard ice cubes in fridges and freezers and filtered water in fridges 

 What can you use the water for?  
•    The water can be used for personal hygiene, bathing, flushing toilets, laundry and washing of utensils 

Uisce Éireann will continue to liaise with the Health Service Executive with a view to lifting this drinking water restriction as soon as practicable.  

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline which is open 24/7 on 1800 278 278.