Customers in Kiltimagh may experience low pressure this morning

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann is advising that customers in Kiltimagh and surrounding areas will experience low pressure in their supply this morning (Thursday).

This is as a result of a power outage at the Kiltimagh WTP overnight which led to a depletion in reservoir levels at the plant.

Power was restored early this morning and the network is now recharging, but some customers in Kiltimagh will experience low pressure this morning.

Colette Scahill of Uisce Éireann said that supply levels should be restored to normal by lunchtime and thanked affected customers for their understanding.

“We acknowledge the impact of unplanned supply disruptions on our customers and we wish to thank impacted customers for their patience while the network recharges this morning," said Colette.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channel @IWCare, and through our customer care helpline which is open 24/7 on 1800 278 278.