Crews complete crucial repairs at Dungarvan Water Treatment Plant
Uisce Éireann has completed repairs at the Dungarvan Water Treatment Plant following a mechanical pump failure that disrupted water supply to customers in the area. While the issue has been resolved, it will take time for the network to recover fully and for normal supply to return to all affected customers.
Maura Phelan, Uisce Éireann Water Operations Manager, thanked affected customers for their cooperation during repair works: "Uisce Éireann acknowledges the inconvenience caused by the prolonged interruption to the water supply and sincerely thanks our customers for their patience and cooperation while this essential repair work was carried out."
Typically, it takes two to three hours following repairs for normal supply to be restored to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.
The impacted areas included Dungarvan, Abbeyside, Ballinroad, Clonea, Knocknagrannagh, Burgery, Ballinacourty, Ring, Seaview, Old Parish, Loskeran, and surrounding parts of County Waterford.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
To register as a vulnerable customer or as an alternative contact, visit here.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For further updates, visit the service and supply section of our website.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.
Previous Updates
Uisce Éireann has completed a temporary repair at the Dungarvan Water Treatment Plant following a mechanical pump failure that disrupted water supply to customers in the area. While the issue has been resolved, it will take time for the network to recover fully and for normal supply to return to all affected customers.
To help the network recharge and return full supply to all customers, night-time water restrictions will be in place from 11pm this evening until 7am tomorrow. Customers may continue to experience low water pressure or intermittent outages throughout Friday as final repairs are completed.
The impacted areas include Abbeyside, Ballinroad, Clonea, Knocknagrannagh, Burgery, Ballinacourty, Dungarvan, and surrounding parts of County Waterford.
Maura Phelan, Water Operations Manager at Uisce Éireann, said: “We understand how disruptive this is for our customers. I want to thank the community for their continued patience and urge everyone to conserve water as supply returns. Our priority is to complete repairs safely and efficiently to minimise further inconvenience.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
To register as a vulnerable customer or as an alternative contact, visit the Vulnerable Customer section of our website.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For further updates, visit the service and supply section of our website.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.
Please take note of the following reference number and enter it into the search bar should you wish to return for an update: WAT00096957.
Uisce Éireann is working to restore water supply to homes and businesses in Dungarvan and surrounding areas following an interruption to the water supply at Dungarvan Water Treatment Plant overnight.
Customers in Abbeyside, Ballinroad, Clonea, Knocknagrannagh, Burgery, Ballinacourty, Dungarvan, and surrounding areas in Co Waterford will experience reduced water pressure and/or outages today.
Uisce Éireann operations crews are on site, and every effort is being made to resolve the issue as quickly as possible and restore supply to impacted customers.
Maura Phelan, Uisce Éireann Water Operations Manager, explained: "We understand the inconvenience this is causing, and our teams are working to restore the water supply as quickly as possible. Once normal operations are restored, it will take several hours for the network to refill and normal supply to return to all customers."
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customer page.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278, and customers can also contact us on X @IWCare with any queries. For further updates, visit the service and supply section of our website.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.
Please take note of the following reference number and enter it into the search bar should you wish to return for an update: WAT00096957.
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