Water supply returning to homes and businesses across Birr
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Uisce Éireann is pleased to advise customers in Emmet Street, Burkes Hill, Sandymount, Pound Street, Glebe Street, Birr town and surrounding areas that water supply is now returning to homes and businesses across the area.
James Joyce, Water Operations Manager with Uisce Éireann, said: "We understand the disruption that this outage has caused, and we would like to thank the Birr community for its patience and cooperation. Water supply is now returning across the area."
Typically, customers will see supplies restored within two to three hours. However, some customers, particularly those living at the end of the network or on higher ground, may experience a longer wait while the system fully recharges.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit the Vulnerable Customers page on our website.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and encourages customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline, which is open 24/7 on 1800 278 278.
Uisce Éireann also offers a free text alert service, providing real-time updates on local issues. Customers can sign up using their Eircode and mobile number on our Text Updates page.
Previous Updates
Uisce Éireann crews are working to repair a burst watermain in Birr and restore water supply to customers in Emmet Street, Burkes Hill, Sandymount, Pound Street, Glebe Street, Birr town, and surrounding areas.
Uisce Éireann's James Joyce, Water Operations Manager for the region, has assured customers that every effort is being made to restore a full water supply as quickly as possible.
"We understand the inconvenience of an unplanned outage, and we thank customers for their support while our works continue."
Repairs are expected to be completed later today, and updates will be provided as works progress. Typically, it takes two to three hours following repairs for normal supply to be restored to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.
To ensure the safety of the crews carrying out the repairs to the burst and the safety of the public, traffic management will be in place and will be clearly signposted.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit the Vulnerable Customers page on our website.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on the Text Updates page on our website.
Customers can visit the Supply and Service Updates section of the Uisce Éireann website for the latest information on this outage. Reference Number: OFF00115546.
Water Service Updates
Sign up for our free text service to be kept informed of water outages and works in your area.