Crews repairing burst water main in Moate

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann crews are working to repair a major burst on a trunk main in Moate and restore water to customers affected.  

The areas impacted are Ballynacarrigy Town, Ballynacarrigy East, Ballynacarrigy South, Moyvore, Ballymore, Moate and surrounding areas in Co. Westmeath.

Repairs are expected to be completed by 6pm this evening.

Please take note of the following reference number and enter it into the search bar on our website should you wish to return for an update: WME00112938.

Separately Uisce Éireann crews are also responding to a burst water main that is impacting a small number of properties in Mullingar.

The areas impacted are Clarkemount Avenue, Brosna Grove, Brosna Close, Brosna Lawns, Old Clonmore and surrounding areas in Co. Westmeath.

Works are scheduled to take place until 10am on Saturday 30 May.

Please take note of the following reference number and enter it into the search bar on our website should you wish to return for an update: WME00113005.

Uisce Éireann’s David Gibbons has assured customers that every effort is being made to restore a full water supply to customers in each area as quickly as possible.  

“We understand the inconvenience of these unplanned outages and we thank customers for their support while our works continue.” 

Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.  

To ensure the safety of the crews carrying out the repairs to the burst and the safety of the public, traffic management will be in place and will be clearly signposted. 

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page. 

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater and through our customer care helpline which is open 24/7 on 1800 278 278. 

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Alerts page.