Water supply returning to Uisce Éireann customers in Gorey
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Uisce Éireann wish to advise customers that repairs to a burst water main impacting supply in Gorey have been completed, and water is returning to affected customers.
Following repairs, it typically takes two to three hours for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers on higher ground or at the end of the network.
Padraig Lyng of Uisce Éireann thanked affected customers for their understanding while these repair works were being carried out.
“Uisce Éireann acknowledges the disruption that can be caused by an unplanned outage such as this one and we wish to thank customers in the area for their patience while these repairs were underway.”
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline which is open 24/7 on 1800 278 278.
Updates are available on the Water Supply Updates section of our website (WEX00102276).
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on our text alerts page.
Previous Updates
Uisce Éireann crews are working to repair a burst water main and restore water to impacted customers in Gorey, Creagh Demesne, Clonattin, and the surrounding areas.
We understand the inconvenience of an unplanned outage and we thank customers for their support while repair works are underway.
Repairs are expected to be completed this evening, 16 November. Typically, it takes three to four hours following repairs for normal supply to be restored to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the network recharges.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline which is open 24/7 on 1800 278 278.
Updates are available on the Water Supply Updates section of our website (WEX00102276).
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on our text alerts page.
Water Service Updates
Sign up for our free text service to be kept informed of water outages and works in your area.