Crews have repaired a burst water main in Ballina Town
Information below is relevant until further updates are provided here or on our Supply and Service Updates section
Uisce Éireann crews have repaired a burst water main in Ballina and the water supply is returning to customers affected.
Following repairs, it typically takes two to three hours for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers on higher ground or at the end of the network.
Uisce Éireann’s Colette Scahill thanked residents and businesses in the town for their patience while crews carried out the repair works following the burst at Convent Hill this morning.
“Unplanned outages are inconvenient for our customers and we thank them for supporting our crews while repairs were ongoing.”
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline which is open 24/7 on 1800 278 278.
Updates are available on our Water Supply Updates section on water.ie.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on our text alerts page.
Previous Updates
Uisce Éireann crews are working to repair a significant burst to a water main in Ballina Town.
Customers in the town and surrounding areas may be experiencing a disruption to their water supply.
Crews have been able to divert supply to parts of the town. However, some customers will experience an outage or low water pressure throughout the day.
Burst repairs at Convent Hill are due to be completed later this evening. Following repairs, it typically takes two to three hours for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for supply to be restored to customers on higher ground or at the end of the network.
Uisce Éireann’s Colette Scahill assured customers that every effort is being made to ensure as many customers as possible continue to have water throughout the day before a full supply is restored.
“We understand the inconvenience of an unplanned outage and we thank customers impacted for their support while our repair works are ongoing.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Cusomers page.
Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, and through our customer care helpline which is open 24/7 on 1800 278 278.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at www.water.ie
Water Service Updates
Sign up for our free text service to be kept informed of water outages and works in your area.