Water Services Innovation Fund Projects - Complete
Customer Re-Connect
The objective of this project was to research and understand Customers' needs and expectations, including how customers wish to engage with us. The project identified technical and engagement solutions in use by comparable organisations. An outage notification service for planned and unplanned events for our domestic customers and any interested organisations that wish to avail of this service was found to be the most viable solution, including an:
- Opt-in function via webform using Eircode and mobile phone number.
- Opt-out facility through SMS and the webpage.
Upon a water event impacting a signed-up individual and their registered Eircode, SMS communications are now being issued.
The service has recently been launched and was supported by a national promotion campaign.
A close out report on this is planned for Q1 of 2025.
We are also looking at options to further enhance the SMS notification service offering.
Meter Data Collection Pilots Multi-Unit Developments (MUDs)
Investigate technologies appropriate to the metering of multi-unit developments or 'MUDs' (such as apartment blocks).
Promoting sustainable household water consumption
Promote sustainable household water consumption by building an evidence base for future water conservation programmes.
Climate Change Adaption - Identification of Climate Sensitive Catchments
Identify the catchments in Ireland most sensitive to climate change from a water resources/drought perspective by developing & applying an innovative assessment methodology.
Investigating novel sensing techniques for monitoring trade effluent
This project aims to characterise trade effluent from industry sectors in Ireland that produce high risk trade effluent (the food and drinks, waste, and pharma-chemical sectors) and to identify markers that Uisce Éireann can use to monitor its network for trade effluent from these industries.
Effecting Transformational Change in Leakage Reduction within the Greater Dublin Area (GDA)
This project will investigate and pilot the potential benefits of deploying advanced, highly sensitive, cloud based Acoustic Logging (AL) networks () within the GDA to inform a potential transformational change in Uisce Éireann's Find and Fix strategy.
Manhole Rehabilitation: Assessing condition and rehabilitation options
This collaborative research project with a number of UK water/wastewater utilities assessed the range of techniques applicable to manhole inspection and rehabilitation, to develop best practice and provide industry specifications to improve the operational efficiency via their use.
Due to commercial sensitivity of this project, we are unable to publish the research outputs.
Developing the evidence base for treatment wetlands (TW) targeting phosphorus (P) removal and delivery of co-benefit
This collaborative research project between Uisce Éireann, a number of UK water/wastewater utilities and Cranfield University looked at the use of treatment wetlands for the removal of phosphorus. The project focused on summarising the available evidence base to act as common ground for industry-wide evaluation.
Due to the commercial sensitivity of this project, we are unable to make the project report public. However, a publicly available framework (infographic) was developed which focused on the use of surface flow treatment wetlands for phosphorus removal.